Reference

Legal rules for your satria128 account

Blackjack, Sweet Bonanza, Valorant and Rocket Crash sit behind one account rule set, so you know what applies before you open your account.

Account termsPrivacy handlingCookie noticeDANA recordsLocal law applies
satria128 Legal rules for your satria128 account
CONTACT ROUTES

How to contact our legal desk

Legal questions need a traceable contact path, not a casual chat screenshot. We keep support open daily from 09:00 to 23:00 WIB through live chat, account ticket and [email protected], and we ask you to write from the email linked to your account. For faster handling, include your username, payment rail used and the exact issue date.

Team online

Live chat

Use live chat for urgent access or account-rule questions. Our team can confirm the next legal step, then move sensitive document checks into a ticket so your private data is not handled in an open chat.

Email contact

Send privacy, cookie, account correction or dispute letters to [email protected] from your registered email. We match the sender, username and phone number before discussing records tied to DANA, OVO, GoPay or QRIS.

Account ticket

Open a ticket from Account > Help > Legal question when you are already logged in. That path attaches your account ID, device type and recent session time, which helps us check legal requests faster.

DATA PRACTICE

Data rules behind your account

Legal handling is part of how we run the account, not an afterthought. We keep the data needed to operate your wallet, verify access, answer disputes and meet…

Account data

We collect the account details you provide, such as username, phone number, email and wallet name.

Payment records

DANA, OVO, GoPay and QRIS references are stored with transaction time, amount and account ID.

Cookie use

Cookies help keep your session active, remember basic display choices and flag unusual login patterns.

Login security

We log device, browser and session time for account protection and dispute checks.

Record period

We keep account and payment records only for operational, dispute and lawful record needs.

Correction requests

You can ask us to correct account data through [email protected] or Account > Help > Legal question.

Legal answers before account opening

These answers focus on the legal terms that affect your account, data and access. They are written for Indonesia customers who want to know what happens before they register details, use DANA, OVO, GoPay or QRIS, or contact support about a privacy or access issue. If your case involves local rules, our response will follow the law that applies to your location.

The account terms apply when you create your username, set a password and confirm your phone number. They cover access, wallet records, support contact, data handling and the rule that eligibility depends on local law.

Access is subject to local law and is available only where local law permits. If we identify a restricted location or a rule that affects your account, we may limit login or ask for verification.

We keep transaction references, time, amount, payment rail and linked account ID. These records help confirm deposits, process withdrawal checks, answer disputes and support lawful account questions without storing unnecessary payment details.

Email [email protected] or open Account > Help > Legal question after login. We verify your username, registered email and phone number before changing data, so another person cannot alter your account records.

Cookies support login sessions, device recognition and security checks. You can clear them in your browser settings, but that may require a fresh login, phone check or extra step before wallet access continues.

We may pause the transaction while we compare the account name, payment record and recent login history. Support will tell you what proof is needed through live chat, ticket or registered email.

Our support team receives the request first during 09:00 to 23:00 WIB, then routes privacy, cookie, access and data correction cases to the legal contact path. Sensitive answers go to your registered email.